Support
Dashboard Announcements for Jira
Support information for customers using the Jira Cloud dashboard announcement gadget.
How to Contact Support
For product support, send an email to queenspade@outlook.com. We aim to respond within two business days.
Please include the app name, a short description of the issue, steps to reproduce it, and any non-sensitive screenshots or error messages that help explain the problem.
Supported Topics
- Installing or evaluating Dashboard Announcements for Jira.
- Adding the announcement gadget to a Jira Cloud dashboard.
- Editing and saving dashboard announcement content.
- Viewer and editor behavior in the dashboard gadget.
- Privacy or security questions about app data handling.
What Not to Send
Do not send passwords, Atlassian personal access tokens, API keys, payment card numbers, bank details, tax details, identity documents, or other sensitive credentials in support messages.
Billing and Marketplace Purchases
Marketplace billing, invoices, trials, renewals, and license management are handled through Atlassian Marketplace. For billing or account-level purchase issues, customers may also need to contact Atlassian support.
Privacy and Security
The app's privacy and security information is available in the Privacy & Security Statement.